When you buy some of our products, we have to collect some information about you to process your order. Our promise to you? We’ll treat it as if it were our information being handed over.
Note: From March 2014 the Australian Privacy Principles replaced the National Privacy Principles. Australian Privacy Principle 8 relates to cross border disclosure of personal information. All of your personal information and subscriber data is stored on servers within Australia only.
TSS follows the Australian Privacy Principles contained in the Privacy Act in handling personal information from customers, business partners, members of the public and TSS People (including employees, volunteers, candidates for volunteer work and prospective employees).
The primary purpose for collecting personal information from you is to provide products to customers or prospective customers. The kind of personal information we collect will depend on your relationship with TSS (e.g. as a customer, supplier or business partner, employee, volunteer or online user of the TSS website).
We usually collect personal information directly from you, and only if you have consented to such collection or would reasonably expect us to collect your personal information in this way
Your personal information may be used to:
- Provide you with goods or a service.
- Provide you with educational information on soap, soap making or related topics
- Process your purchase and provide receipts.
- Communicate with you
- Respond to your feedback or complaints.
- Answer your queries.
Please be assured that wherever possible TSS uses information in a de-identified form. Personal information will not be disclosed to third parties without your permission, except where permitted or required under the Privacy Act.
We take steps to protect all personal, sensitive and health information and any government related identifiers held by TSS against misuse, interference, loss, unauthorised access, modification and disclosure.
If you are listed on one or more of our network email lists you can opt out at any time. You can unsubscribe by using the ‘unsubscribe’ options noted in our emails.
How to contact us
For further information contact us at:
Telephone: 0400 451 081
Post: PO Box 664 Willoughby NSW 2060